Technical Support Officer

  • Job Reference: R12432
  • Date Posted: 19 July 2022
  • Recruiter: AWE
  • Website:
  • Location: Reading, Berkshire
  • Salary: £30,750 to £44,000
  • Bonus/Benefits: + Allowance
  • Sector: Engineering
  • Job Type: Permanent

Job Description

Technical Support Officer

Location - Reading area

Package - £30,750 - £44,000 (depending on your suitability and level of experience)

AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include:

  • Market leading contributory pension scheme

  • Generous holiday entitlement (270 hours a year, including Bank Holidays, plus every other Friday off)

  • Flexible working hours

  • Salary sacrifice scheme

  • Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time

What will you be required to do?

As a Craft Specialist - Technical Support Officer (TSO), you will be required to carry out the production of task associated documentation (SSoW) including risk assessments and method statements to enable the completion of planned and reactive maintenance activities (installation, repair, replacement, modifications, etc).

Types of plant, equipment and systems typically covered by the role will vary but will predominately be building services such as, compressed air, steam, chilled water, HVAC, AHU's etc.

The TSO will use experience and knowledge to provide technical support to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and adherence to all relevant legislative and company standards within area of responsibility.

You will provide an interface between the maintenance and engineering functions for the delivery of minor alteration projects, the sourcing of spares, identification of suitable replacement parts for obsolete equipment.

As a craft specialist, you will be required to work in a professional and flexible manner across a variety of locations to meet the programme and company needs and help to lead the team in adopting the company values.

What will you need to be considered?

  • An engineering apprenticeship with a minimum NVQ/Diploma Level 3 in a relevant technical discipline or NVQ/Diploma level 2 plus industrial experience.

  • Competency in a single specialism or capability to work across a range of disciplines or work areas

  • Ability to work as a lead team member including coaching other engineers in specialised roles

  • Basic computer literacy to utilise relevant business systems (e.g. Asset Management System)

Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.